When you purchase a license for Nucleolab, you will be emailed a receipt for your order and an email that contains a license key for Nucleolab. There is no physical shipment. This license key is used to activate the evaluation version of Nucleolab, which turns it into a retail version that can be used indefinitely. Instructions on how to use the license key can be found in the license key e-mail.
The purchase of any license of Nucleolab includes one month of free e-mail support from the date of purchase and free updates for the first year from the date of purchase. For more information on updates, see below.
We only accept payments using bank transfer.
Once the purchase is completed (bank transfer confirmed), the license key will be sent out to the buyer. Keep in mind that the bank transfer process may require up to two business days. Therefore, if you do not receive your license information within 1 to 2 business days, please check your spam filter inbox. If your license information is not there, email us for more information.
The Nucleolab license is a full retail license. The license is NOT a subscription that needs to be renewed periodically. You pay once and you can use the license as long as you please with the version of Nucleolab that is available at the time of your purchase.
Together with your purchase, you will receive one month free email support from the date of purchase. But the purchase price does not cover phone support or any other one-on-one support that requires assistance or a technical support.
Like most software, Nucleolab is licensed per computer, meaning you have to purchase a license for every computer you wish to install the software on. Multiple licenses can be purchased at a substantial discount. See below.
Yes. If you buy two or more computer licenses, it will be applied a discount. From the second license, a discount of 20% applies to each license (except to the first one).
No. If you think you may need more than one license, please take advantage of the discounts offered for the purchase of two or more single licences.
Yes. You can simply uninstall Nucleolab from the old computer, install the software on your new computer and ask us for your new license key without any additional charge.
No. You can download from www.radiopharmacy.net a trial version (demo) of Nucleolab that allows you to evaluate the program for 60 days. You can download from www.radiopharmacy.neta a demo that allows you to evaluate the program with limited time (up to 50 runs of the pr ogram). The trial version is fully functional. If you are not satisfied with the software, do not purchase it.
Nucleolab has the same update policy as most commercial software. When you purchase a license for Nucleolab, you get a license for the latest version of Nucleolab that is available at the time of purchase. If a new version is released and you wish to upgrade, you will need to purchase an upgrade license for the new version.
Software updates for Nucleolab are free for the first year from the date of purchase. If you choose to purchase an upgrade license, you will be offered a discounted price at currently 50% of the retail price. The discounted pricing is only available to customers who own a license for a previous version of Nucleolab.
No. If you purchase a license for Nucleolab, you will be able to use the version that was released at the time of purchase as long as you please. You will only need to purchase an upgrade license if you want to take advantage of the new features included with the update.
Download from the website of Nucleolab the latest version of the program. But you must make a backup of the database of Nucleolab before install it, in order not to lose the data from your records of the database. This is a delicate process, so if you have any doubt please feel free to ask via e-mail.
If you do not wish to upgrade, simply install the version for which you have a license. But you must read carefully the manual of Nucleolab before install it, in order not to lose the data from your records of the database. This is a delicate process, so if you have any doubt please feel free to ask via e-mail.
You can download the current version of Nucleolab from here:
From time to time we may provide software updates for Nucleolab that include functional changes, such as new features or support for new versions of Windows or Access. Note that version 1.0 of Nucleolab do not need Access.
Simply visit http://www.radiopharmacy.net/nucleolab.html and see the version and revision date of last update.
We cannot answer this question until the new versions of Windows or Access are actually available. Obviously, we can test Nucleolab only with the versions of Windows and Access that are currently available. We will make every effort to make Nucleolab compatible with future generations of Windows or Access. Note that version 1.0 of Nucleolab do not need Access.
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